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Workshops
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Blog
About Us
Contact Us
Login
Home
Workshops
Upcoming Workshops
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Train The Trainer
Corporate Training
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About Us
Contact Us
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Dealing With Difficult People
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Course Content
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Course Introduction
2 Topics
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Welcome To The Masterclass
Are You Dealing With A Difficult Person?
How To Spot Difficult People?
1 Topic
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10 Signs That You Are Dealing With A Difficult Person
Six Types Of Difficult People
7 Topics
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Introduction to Types
#1 – The Aggressors
#2 – The Whiners
#3 – The ‘Know-It-All’
#4 – The Perfectionists
#5 – The Dependants
#6 – The Negativists
Core Skill- Emotional Control
2 Topics
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Build Greater Emotional Control
A Story
Proven Strategies to Deal With Difficult People
3 Topics
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Strategy # 1
Strategy # 2
Strategy # 3
Wrap Up!
1 Topic
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Wrap Up!
Sneha And Shashank
Sneha & Shashank are Directors of ISRA, and have facilitated powerful transformations globally. They have the experience of working in 11 countries, across cultures and different age groups. and their courses have been translated into 5 languages.
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